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daveherpen

Management consultant in IT, advocating agilty in IT application and service management, with a track record in service and process improvements and organizational change.
daveherpen has written 19 posts for @daveherpen

DevOps: A Boy Named Sue

Everyone has an opinion about DevOps. Similar to what has happened to cloud, Agile, Lean and Scrum, this unavoidably leads to cult behavior. Strong beliefs, not only on what it really is but also how it should be integrated with current organizational and technological practices, lead to fierce discussions and multipolar behaviors. But does it … Continue reading

Interview Automatiseringgids: succesfactoren DevOps (Dutch)

Download the article here (in Dutch): AG1216_p42-46_DevOps

Paper: How behavioral change fuels DevOps

Whitepaper How behavioral change fuels DevOps

Whitepaper Agile SIAM (Dutch)

Whitepaper Agile Siam

Interview SD360: Agile Service Management

http://www.servicedesk360.com/interview-agile-itsm-in-real-life-with-dave-van-herpen/

Interview InfoQ: Agile Operations & Service Management

http://www.infoq.com/news/2014/05/agile-lean-service-management

Agile CSI: Effective continuous improvement in service organizations

http://www.theitsmreview.com/2014/04/agile-csi-continuous-improvement-dave/

DevOps & the Death of the Product Owner

Dutch: https://www.sogeti.nl/updates/blogs/devops-en-het-einde-van-de-product-owner English: http://allthingsitsm.com/devops-the-death-of-the-product-owner/

Four patterns for enterprise agility

So you have got Scrum teams delivering software incrementally. You have got product owners representing their business stakeholders. Scrum masters, or agile coaches, facilitate the self-organizing development teams in generating value by applying the required agile principles and methodologies. But what about the team interdependencies? Or what about the alignment between the team backlogs and … Continue reading

Article in AG (Dutch): DevOps, einde van de silo’s

In Dutch, my article on DevOps. It includes a basic overview of DevOps, but also highlights the constraints & success factors to apply it succesfully in the enterprise. AG_IT_Expert_Van_Herpen_DevOps