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Prevent Agile Interruptus, involve IT ops!

Agile is hot. For quite some time already. As it originates from software development, we mostly see agile methods, Scrum in particular, implemented within development teams. However, in order to actually realize the agile promise, operations (including support) will have to take its position in the ‘agile lifecycle’. Agile Interruptus We see agile practices enrich ever more … Continue reading

Article in AG (Dutch) on AgileBeheer: Agile in IT Ops & ITSM

Article on Agile Ops: Agile, IT Operations & IT Service Management (in Dutch)