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Prevent Agile Interruptus, involve IT ops!

Agile is hot. For quite some time already. As it originates from software development, we mostly see agile methods, Scrum in particular,¬†implemented within development teams. However, in order to actually realize the agile promise,¬†operations (including support) will have to take its position in the ‘agile lifecycle’. Agile Interruptus We see agile practices enrich ever more … Continue reading

Article in AG (Dutch) on AgileBeheer: Agile in IT Ops & ITSM

Article on Agile Ops: Agile, IT Operations & IT Service Management (in Dutch)